SYSTEM CHANGE 19/08/25 Posted or Updated on 26 Jun 2025

CLINICAL SYSTEM SWITCH OVER 

key dates:

• 21st July week will have minimal disruption but staff will be involved in system training.
• 11th August week will be working on reduced capacity.
• 14th, 15th, 18th August will have complete computer system downtime as the old system is taken offline. This means prescriptions will need to be ordered well in advance, GPs will only be able to deal with emergencies and nurses will only be able to deal with select appointment types.
• 19th August will be 'Go live' on our new systems - the surgery will be working at reduced capacity while staff get used to the new system.

**Please ensure if you have any prescriptions due over these periods that you order them well in advance. We will ensure you will have enough to last you through the transition.